Terms and Conditions

Returns and Refunds

Refund Requests: You must request refunds within 14 business days from the date you receive your order. To initiate a refund, please contact our customer service team with your order details.
Faulty Goods: If you receive faulty or damaged goods, we will cover the cost of return postage. Upon receiving the returned goods, we will issue a full refund, including the original purchase price and any applicable shipping fees, to your original payment method.
Non-Faulty Goods: If you return non-faulty items, return postage costs will not be refunded. The items must be returned in their original condition, unopened, and in the packaging in which they were sent. Please ensure that the goods are packaged securely to avoid damage during transit.
Exchange Policy: We do not offer direct exchanges. If you wish to exchange a product, please follow the return procedure and place a new order for the desired item.
Delivery Responsibility: Once your order has been dispatched to Royal Mail, Royal Mail assumes responsibility for the safe and timely delivery of your item. Any issues with delivery should be addressed directly with Royal Mail, although we will assist where possible.
Custom Orders: Custom or personalized items are non-refundable unless faulty. Please ensure that all details are correct before placing your order.

Privacy Policy

Data Protection and Compliance: We are committed to protecting your personal information and ensuring compliance with the Data Protection Act 2018 and the General Data Protection Regulation (GDPR). Your personal data will be processed lawfully, fairly, and transparently, and only collected for specific, explicit, and legitimate purposes.
Data Storage and Security: All personal data collected through “UKCoinHUNT.com” is securely stored in password-protected databases. We implement appropriate technical and organizational measures to protect your data from unauthorized access, alteration, disclosure, or destruction.
Mailing Lists: By subscribing to our mailing list, you consent to us storing your contact details for the purpose of sending you promotional content and updates. You have the right to withdraw your consent at any time by clicking the unsubscribe link provided in any email or by contacting us directly.
Your Rights: Under the GDPR, you have the right to access, rectify, erase, restrict processing, object to processing, and data portability regarding your personal data. If you wish to exercise any of these rights, please contact us at Support@ukcoinhunt.com.
Website Usage Monitoring: We monitor your activity on “UKCoinHUNT.com” for security and marketing purposes. This includes tracking pages visited, products viewed, and interactions with our site. By using our site, you consent to this monitoring. Any personal data collected will be processed in accordance with our Privacy Policy.
Security Measures: We use anti-tampering technology at checkout to protect against fraudulent or suspicious activities. If our systems detect such activity, we reserve the right to revoke your access to the website and block your IP address. In cases of suspected fraud, we may report the incident to the appropriate authorities.
Cookies: Our website uses cookies to enhance your browsing experience and to collect information about your use of our site. By using our site, you consent to our use of cookies in accordance with our Cookie Policy, which provides details on how cookies are used and how you can manage them.

Shipping and Delivery

Shipping Times: Orders are typically dispatched within 3 business days. Delivery times vary depending on your location and the shipping method selected at checkout.
International Shipping: It is the buyer’s responsibility to ensure that any products purchased can be lawfully imported into the destination country. The recipient is responsible for any additional charges, such as customs duties and taxes, which are beyond our control and cannot be predicted.
Delivery Issues: If your order has not arrived within the estimated delivery time, please contact us so we can assist you in tracking your parcel. Please note that delivery times may be affected by factors beyond our control, such as postal service delays.

Product Reviews and Marketing

Review Requests: By purchasing our products, you agree to receive follow-up emails inviting you to leave a review of the items you bought. These reviews help us improve our products and services. You can opt out of receiving such requests by contacting us.
Promotional Content: We may send you promotional emails if you have opted into our mailing list. You can opt out of receiving promotional content at any time by clicking the unsubscribe link in any email or by contacting us directly.

Intellectual Property

Website Content: All content on “UKCoinHUNT.com,” including text, images, logos, and product descriptions, is the intellectual property of Uk Coin Hunt and is protected by copyright laws. Unauthorized use or reproduction of this content is prohibited.
Trademarks: All trademarks, service marks, and trade names are the property of their respective owners and are used here only for identification purposes.

Limitation of Liability

General Liability: Our liability to you in connection with any product purchased through “UKCoinHUNT.com” is strictly limited to the purchase price of the product. We are not liable for any indirect losses or damages that may occur.
Force Majeure: We are not responsible for delays or failures to fulfill our obligations under these terms that result from causes beyond our reasonable control, including, but not limited to, natural disasters, strikes, and disruptions in the postal service.

Governing Law

Jurisdiction: These Terms and Conditions are governed by and construed in accordance with the laws of England and Wales. Any disputes arising from these terms will be subject to the exclusive jurisdiction of the courts of England and Wales.

Amendments

Changes to Terms: We reserve the right to amend these Terms and Conditions at any time. Any changes will be posted on this page, and your continued use of our website and services constitutes your acceptance of the updated terms.